Intern- Operations

Hotel Operations Intern

The Hotel Operations Intern will be provided with a professional learning experience in a hands‑on, project‑oriented work environment. This internship opportunity will prepare you for entry into the business world. You will have the opportunity to shadow various areas of Hotel Operations including Front Desk, VIP Check In, Bell & Door Services, Housekeeping, and you will be given assignments and projects to complete.

You will learn about the importance of customer service.

• Assist Rooms & Sales with booking, coordinating, and organizing Packages.
• Assist Front Office with club enrollments.
• and  extranet maintenance – replying to guest requests and inquiries.
• Assist with technology and sustainability initiatives.
• Greet and assist guests, responding to requests in a timely, friendly, and efficient manner.
• Perform word processing, typing, e‑mailing, data entry, filing, faxing, copying, processing mail, and taking notes and/or dictation.
• Answer telephones.
• Expedite correspondence.
• Perform other general office duties and assist with special projects, as needed.
• Perform assigned duties as directed by the department manager and direct supervisor.
• Cross‑train in additional departments, as needed.
• Assist fellow team members and other departments wherever necessary to maintain positive working relationships.

Salary: $17.00 (hourly)

Join Crowne Plaza – one of the largest and best‑loved premium hotel brands in the world. With more than 420 hotels in diverse locations globally, Crowne Plaza is the perfect base to connect on business, pleasure or a blend of both. We’ve thoughtfully designed our spaces to encourage, support and celebrate great connections. We’re also big on meetings and events, a trusted and valued partner for connecting both domestic and global groups alike.

Our branded service style "Dare to Connect" is crafted for connection. Designed for humans, not nameless guests or colleagues. Still professional but touching guests on an emotional level. Where colleagues take their initiative and use their personality because they make a crucial difference in the guest's experience. The role of every colleague at Crowne Plaza is to create memorable emotional connections and the job of every leader is to create an environment where that can happen.

Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.

• The salary range listed is the lowest to highest pay scale we, in good faith, believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee’s pay position within the pay range will be based on several factors, including relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue‑based metrics, and business or organizational needs.
• No amount of pay is considered to be wages or compensation until it is earned, vested, and determinable. The amount and availability of any bonus, commission, or other form of compensation allocable to a particular employee remain in the Company’s sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law.
• If you require reasonable accommodation during the application process, please .
• IHG does not accept applications, inquiries, or unsolicited CVs/resumes from staffing or recruiting agencies. Please  for our agency policy.
• If you are a resident of or applying to a job opening in the State of Washington, please  to read about applicable benefits.