Executive Team Leader; ASM of Service & Engagement - Staten NY

Position: Executive Team Leader (ASM) of Service & Engagement - Staten Island NY
Location: New York

Pay is based on several factors which vary based on position. These include labor markets and in some instances may include education, work experience and certifications. In addition to your pay, Target cares about and invests in you as a team member, so that you can take care of yourself and your family. Target offers eligible team members and their dependents comprehensive health benefits and programs, which may include medical, vision, dental, life insurance and more, to help you and your family take care of your whole selves.

Other benefits for eligible team members include 401(k), employee discount, short term disability, long term disability, paid sick leave, paid national holidays, and paid vacation.

Find competitive benefits from financial and education to well-being and beyond at .Advocates of guest experience who welcome, thank, and exceed guest service expectations by focusing on guest interaction and recovery. Advocates of both in-store and digital services and solutions who are knowledgeable about capabilities and features that drive adoption, usage and ultimately guest loyalty. Empowered to make shopping quick and easy for guests at the checklanes, guest services, gift registry, pick-up and drive up while ensuring exceptional quality.
** At Target, we believe in our leaders having meaningful experiences that help them build and develop skills for a career. The role of a Service & Engagement Executive Team Leader can provide you with the Skills and experience of:
** Guest service fundamentals and experience building, driving loyalty and managing a guest first team culture across the store
** a Service & Engagement Executive Team Leader, no
**** two days are ever the same, but a typical day will most likely include the following responsibilities:
** Lead and create a service culture that prioritizes the guest service experience, model, train, and coach expectations to deliver the service standard.

Lead and champion Target Loyalty Programs toensure your team can educate and promote the suite of benefits, features and offerings that reward our guest and/or enhance their shopping experience. follow-up on training completion, check for understanding and provide continuous education opportunities to drive proficiencies for all front of store experiences.

Ensure your team quickly respondstoany concerns during a guest shopping experience by de-escalating the situation and ensure yourteamunderstandsand feels supported to resolve or address guest concerns and issues.

Manage the store experience by anticipating and/or reacting with urgency to staffing or scheduling needs based on fluctuations in guest traffic and sales.experience during guest peak traffic times for all shopping preferences: checklanes, self-checkout, Order Pick-up, drive up Utilize guest survey reporting tools to drive change in key areas with the greatest impact on guest experience; and use guest feedback to coach/recognize teams.

Model creating a welcoming experience by greeting guests as you & your team are completing your daily tasks.

All other duties based on business needs
** WHAT WE ARE LOOKING FOR
** You enjoy interacting and helping others - including guests that shop our store and fellow team members you work with.  You thrive in a fast-moving, highly active and physically demanding role, where teamwork, flexibility, and creative problem solving are key to success.
** The good news is that we have some amazing training that will help teach you everything you need to know to*
* ** be a*
* ** Service & Engagement Executive Team Leade
**** r****. But,*
* ** there are a few skills you should have from the get-go:
** 4-year degree or equivalent experience

Strong interpersonal and communication skills Strong cognitive skills, including problem analysis, decision making, financial and quantitative analysis Ability to communicate on multiple frequency devices and operate handheld scanners, and other technology equipment as directed. Manage workload and prioritize tasks independently and with a team Capability to remain focused and composed in a fast-paced environment and accomplish multiple tasks within established time frames

Ability to…