Assistant Director, Compliance

Overview

DEPT/DIV: GCMOC

WORK LOCATION:

FULL/PART-TIME

SALARY RANGE: $112,508 - $126,572

DEADLINE:
This position is eligible for telework. New hires are eligible to apply 30 days after their effective hire date.

Opening:
The Metropolitan Transportation Authority is North America's largest transportation network, serving a population of 15.3 million people across a 5,000-square-mile travel area surrounding New York City, Long Island, southeastern New York State, and Connecticut. The MTA network comprises the nation’s largest bus fleet and more subway and commuter rail cars than all other U.S. transit systems combined. MTA strives to provide a safe and reliable commute, excellent customer service, and rewarding opportunities.

Position Objective:
The position is responsible for directing the field and administration oversight of the third-party operations and maintenance contractors performing work on behalf of the MTA Grand Central Madison Operating Company. Much of the work will be performed under fixed-price turnkey-type arrangements with the MTA, so effective oversight is critically important to the success of the program. The primary contract will be the GCM Facilities Maintenance contractor (FM).

The GCM Facilities Maintenance contractor is responsible for developing and submitting for approval numerous plans that establish the contractor’s obligations within the required scope of work. The Maintenance Plan is significant and will guide the oversight efforts. This position works with the Deputy Chief to review, comment, and approve the plan once all requirements are met. Once the plan is approved by the MTA, the position is to ensure contractor compliance with all elements of the plan, with review and approval of any amendments.

This position will work with the Director of Contract Compliance and Director of Field Compliance to implement an MTA contract oversight plan, to include review of contractor asset management documentation of maintenance activities (under Fifty-Three (53) Technical Scope of Work (TSOW), and field visits to verify safety, the work, and asset conditions.

This position assists in the review of vendor invoicing, including determinations that scopes of work have been completed, key performance indicator (KPI) dis-, or incentives are correctly attributed, and documentation submitted is complete and accurate. Assist by actively participating in scheduled and impromptu field visits to verify that the work has met contractual standards, address performance issues with the contractor when possible, and escalate issues to other parties as needed.

• Direct, through oversight of the field performance of operations and maintenance work in the Grand Central Madison (East Side Access) territory, to include the Grand Central Madison station, tunnels, and Mid-Day Storage Yard. This work is performed by the Facility Maintainer through a third-party contract with the MTA.
• Ensure contractor(s) compliance with all required contractual obligations. This includes preventative and corrective maintenance and compliance with the technical scopes of work and approved plans.
• Assist in the oversight procedure by performing joint and/or individual scheduled and random joint field inspections of contractor work, remote system monitoring, field verification of asset management system entries, and other field oversight tools.
• Review of the monthly invoice packages to verify work is being completed and documented, which is a prerequisite prior to authorizing payments.
• Coordinate activities of the Facility Maintainer contractor with all other GCM operations and maintenance stakeholders, such as Long Island Railroad Transportation, Engineering (all disciplines), Stations and Maintenance of Equipment, Metro-North Railroad, and MTA Real Estate.
• 24 hours, 7 days a week availability with the ability to work weekend and overnight shifts as needed to support oversight initiatives.
• All staff of the GCMOC, as a lean agency, have shared responsibility for oversight of GCMOC contract operations and maintenance as directed by the [Deputy] Chiefs.
• Potential to manage Consulting Support personnel.
• Other duties as…