Sales Engineer, Account Management

Company Overview

Reflex Robotics is building affordable ($10k) wheeled humanoid robots to automate dangerous and repetitive tasks in manufacturing and logistics.

We envision a future where intelligent robots are doing all kinds of boring work that people hate doing—loading chicken nuggets into Costco boxes, lifting forty pound bags of dog food at Petco stores, and cleaning up cranberry juice spills in your apartment.

We are a three-year-old startup backed by Khosla Ventures, with $60M/year of revenue lined up pending successful pilots with e-commerce warehouses in 2025.

Our robots are designed and built entirely in-house by an engineering team that led development of the Stretch robot at Boston Dynamics and key systems on the Tesla Model S, X, and Y production lines. Reflex robots are high-performance, low-inertia, and optimized for low-cost manufacturing.

We’ve built the best real-time teleoperation system in the world, allowing a remote operator in South America to “play a video game” to control our robots at human-level speeds. This has allowed us to already ship robots with positive unit economics, and enables us to create a powerful human-intervention + RL product feedback loop.

Our system allows us to collect high-quality demonstrations at scale—giving us the proprietary data engine needed to train increasingly capable AI systems. We're on track to build the largest robotics dataset in the world, which will serve as an important long‑term advantage.

• High-quality, proprietary robotics data is the next foundation for generational AI companies (like Tesla FSD and ChatGPT).

• Being nerd-sniped by maximizing an engineering metric is way less important than solving our customers’ biggest pain points.

• An insane work ethic is required for outsized success—and you'll be rewarded for it.

We’re still a small team—which means high ownership, high equity, and the chance to shape the product from the ground up.

The Sales Engineer will be responsible for executing the critical first step of our go‑to‑market strategy: establishing customer and market confidence in Reflex Robotics’ humanoid solutions. Unlike traditional sales roles for established products, this position focuses on educating the market, identifying ideal early‑adopter customers, and securing initial "beachhead" projects. The successful candidate will guide customers from initial skepticism to becoming confident partners and advocates for our technology through proof‑of‑concept projects, temporary installations, and rental system deployments.

This role is foundational to building our brand, creating a reference installation base, and ensuring our long‑term, sustainable success.

• Execute Go-to-Market Strategy: Embrace and prioritize the process of establishing customer comfort and confidence with humanoid robot solutions

• Secure Beachhead Customers: Identify and engage innovative, early‑adopter customers who are open to a journey‑partner relationship.

• Develop and Close Initial Projects: Focus on securing contingent agreements, supported by proof‑of‑concept pilot systems, which aligns with customers' available discretionary spending for the current fiscal year and scaleouts next year.

• Build the Installation Base: Drive the effort to deliver contingency agreements to several different customers, as a five‑customer install base is more influential than a single customer with five units.

• Technical Vetting: Collaborate with the internal technical team to thoroughly vet all potential opportunities, ensuring our team can achieve customer sign‑off without excessive in‑field efforts.

• Long‑Term Strategy: Actively work with customers on their 2026 budget planning process to ensure funds are earmarked for larger humanoid projects in the next fiscal year(s).

• Develop Sales Tools: Leverage initial pilot projects to create a critically important reference installation base and generate delighted customer testimonials for future sales and marketing efforts.

• Manage Customer Relationships: Facilitate discussions and Q&A events between potential, skeptical customers and satisfied, experienced…