Senior Network Services Engineer; IT Infrastructure Engineer - Provisional

Senior Network Services Engineer (IT Infrastructure Engineer
3) - Provisional

This position encompasses professional and responsible highly technical consultative and/or administrative work unique to the design and engineering of complex datacenters, networks and cloud deployments. Under administrative direction of a university IT manager, with broad latitude for independent action or decision, is responsible for the development of comprehensive infrastructure solutions. Engineer and operate mission critical infrastructure and be responsible for the access and protection of sensitive data, systems, and networks.

May lead a team or participate in a team in planning, designing, implementing, and maintaining datacenter and cloud operations that includes the management of IT facilities, network, security, telecommunications, servers, storage, and virtualization components.

There are three Levels of this title. Assignment Levels 2 and 3 may oversee multiple projects and supervise employees. This specification describes typical assignments for this title; related duties may be assigned as needed.

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Job Description for IT Infrastructure Engineer.

IT Infrastructure Engineer

Non-exempt

The Office of Computing and Information Services (CIS) at the City University of New York (CUNY) supports the IT and telecommunications needs of CUNY's 26 colleges. CIS supports enterprise IT and applications, develops new technologies that advance the University's core mission, builds, upgrades and maintains the University's network, operates the University's Data Center and Service Desk, and manages the processes that safeguard the University’s IT assets and operates the SOC.

Additionally, CIS develops disaster recovery plans for business continuity, maintains the security of the University’s IT assets, and maintains the CUNYfirst Enterprise Resource Planning (ERP) solution that integrates student administration, financial management, and human resources operations across CUNY’s 26 colleges. Lastly, CIS provides strategic and operational IT leadership with respect to the maintenance, enhancement, and expansion of the CUNY network spanning across all CUNY campuses.

CUNY seeks an experienced Senior Network Services Engineer to join its Network Services team, contributing to the success of CUNY’s shared services IT initiative. Reporting to the Director of Network Services, the incumbent will provide the design, engineering, implementation, and operations of enterprise-scale network infrastructure across CUNY’s sites and will serve as the lead technical networking resource for all CUNY campuses.

They will provide leadership across core routing and switching, optical transport, datacenter fabrics, cloud connectivity, security, and automation. This opportunity provides a chance to influence the future of CUNY's IT capabilities, with responsibilities that include overseeing 3,000+ devices, 300,000+ computers, and 30,000+ mobile devices. The incumbent will be responsible for the development of comprehensive infrastructure solutions and high-impact projects, such as Network Automation and Centralized Management, CUNY Private Cloud (Server Workload Consolidation), and Telephony

• Design, build, and operate the enterprise core network and metropolitan optical backbone, including DWDM/optical platforms and dark-fiber interconnects.

• Engineer, deploy, and support datacenter network fabrics (spine/leaf, VXLAN/EVPN) and application delivery services (e.g., F5/Netscaler); manage IP addressing and DNS/DHCP via IPAM (Infoblox).

• Architect secure, segmented multi-tenant topologies (e.g., VRFs) and integrate hybrid/public cloud networking (e.g., Azure/AWS) consistent with zero-trust principles.

• Drive network automation and standardization (configuration templates, network-as-code, centralized management) to improve reliability and speed of delivery.

• Provide technical leadership for…