Senior Solutions Engineer; Robotic Sanding

Senior Solutions Engineer (Robotic Sanding)

Location:

NYC HQ (Hybrid) or Remote with Travel (~25%)

Viam helps companies unlock the power of AI, data, and automation in the physical world by providing a single platform for engineers of all disciplines to solve problems together and build solutions that are fast and future‑proof. Founded in 2020, Viam is headquartered in New York City and powers solutions across robotics, food and beverage, climate tech, marine, industrial manufacturing, and more.

• Seniority Level: Mid‑Senior level
• Employment Type:
  
  Full‑time
• Job Function:
  Engineering and Information Technology
• Industries:
  Software Development

• Own the setup, delivery, and testing of onsite demo robots—validating performance in customer environments and capturing feedback to guide early iteration.
• Support the configuration, deployment, and reliability of production robotic sanding systems at customer sites.
• Investigate performance issues across software, hardware, and customer environments, and drive solutions in the field.
• Collaborate closely with internal engineering teams to validate motion execution, sanding workflows, and system behavior.
• Coordinate with Operators and customer teams onsite to keep deployments on track and aligned with expectations.
• Translate real‑world observations into clear, actionable feedback for product and engineering teams.

• Strong technical problem‑solving skills and comfort debugging across software, edge hardware, sensor input, etc.
• Clear and confident communication with both internal teams and customer stakeholders.
• 5+ years of experience in technical field engineering, automation deployment, robotics integration, or similar pre/post‑Sales roles.
• Excited to travel (~25%) and spend meaningful time in industrial settings.
• Energized by ambiguity and enjoys getting things working in the real world.

• Experience with robotic arms such as Yaskawa, UR, Fanuc, or ABB.
• Familiarity with ROS, Linux, or computer vision.
• Exposure to manufacturing or industrial environments with active production constraints.
• Understanding of safety requirements in industrial settings, including risk assessment, safeguarding, LOTO procedures, and proper use of PPE.
• Ability to contribute to early‑stage design conversations around solution architecture and feasibility.

$165,000 – $235,000 per year (estimated).

• 100% medical/dental/vision insurance coverage, commuter benefits.
• 25 days paid vacation and generous holiday observances.
• Free lunch every day in the office.
• One Medical Membership.
• Citi Bike memberships.
• Monthly wellness stipend for fitness‑related items.
• Paid parental leave.
• Reproductive health benefits, including fertility benefits and abortion access travel benefits.

• Vision‑Driven
• Collaborate Openly
• Act Decisively
• Succeed Through Diversity
• Hold Ourselves Accountable
• Lead with Curiosity

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