Service Learning Facilitator

Queens Community House (QCH) is a multi‑site, multi‑service settlement house that serves the diverse population of Queens through an extensive network of programs for children, youth, adults, and older adults. Our mission is to empower individuals and families to enrich their lives and build healthy, inclusive communities. At QCH, we blend the traditional values of a settlement house with innovative practices, fostering a passion for social and economic justice.

We are seeking Queens‑based individuals interested in creating a meaningful impact on their community. Join our team as a SYEP Facilitator in our Summer Youth Employment Program (SYEP)! This role is ideal for passionate community members who want to inspire teens, support their growth, and help them build essential skills. The SLFs work closely with SYEP and other Queens Community House staff to deliver engaging, service‑learning activities that empower participants to explore their interests and develop meaningful connections—while enhancing your own teaching and leadership skills in a real‑world setting.

• Facilitate in‑person 2 classes a day of 12.5 hours weekly lessons using a prepared curriculum and lead workshops and seminars on service-learning topics for SYEP participants (ages 14‑15) integrating subjects such as:
• Financial literacy
• Career and education exploration
• Professional soft skills
• Resume writing and interview preparation
• Identifying and marketing transferable skills
• Support the delivery of an engaging youth development program that aligns with QCH’s mission and vision that are relatable to young adults.
• Use teaching aids, such as handbooks, visual aids, computer tutorials, field trips, and sector‑specific activities, to support curriculum delivery.
• Assist in supervising off‑site trips, ensuring participant safety and appropriate staff‑to‑student ratios and participant safety.
• Keep accurate records and help track program performance using the provided data‑collection tools.
• Foster a safe, inclusive, and welcoming learning environment that meets all compliance standards set by QCH, DYCD, and applicable labor laws.
• Communicate regularly with supervisors regarding participant engagement, attendance, and additional support needs.
• Attend supervision sessions with the SYEP Education Coordinator, weekly staff meetings, and quarterly agency‑wide meetings.
• Perform other duties and special projects as assigned.

Experience:

• Experience leading groups required. Facilitator or co‑facilitator experience preferred.
• Must demonstrate experience working with teens who are 14‑15 years old.

Education:

• High School Diploma or equivalent required;
• Associate or Bachelor’s degree preferred.

Skills and

Competencies:

• Ability to serve as a positive role model and connect with youth from diverse backgrounds.
• Strong interpersonal, verbal, and written communication skills.
• Cultural competency and sensitivity to participants’ heritage, traditions, and life experiences.
• Ability to maintain confidentiality and exercise discretion.

Compliance Requirements:

• Must pass NYC PETS Clearance
• Complete three reference checks.

• This is a temporary position with the potential for permanent opportunities.
• The position is in‑person
• Program Timeline:
  June 2026 – August 2026
• Must be available to work in person