Lead Program Manager

Location: New York, NY

Job :948

# of Openings:1

ABOUT STUDY SMART TUTORS:

Study Smart Tutors is a college and career access organization that collaborates with partners to promote educational equity, access, and success by providing a diverse range of tools for students, families, and educators. Our mission is grounded in closing opportunity gaps and empowering communities through high-quality, culturally responsive academic support.

We offer an array of college access courses at no cost to our students or their families. We are able to accomplish this by partnering with schools, outreach programs, and other college and career access organizations to provide efficient and effective college and career access programming and classroom-based test preparation.

The Lead Program Manager will serve as a primary liaison between Study Smart Tutors, its school/program partners, and its network of tutors and facilitators. This hybrid role blends educator support with partnership success management to ensure seamless delivery of academic services while fostering long-term, impactful relationships with partners.

The Lead Program Manager will report directly to the Director of Partnership Success.

This position is hybrid, with a mix of virtual and in-person engagements. Candidates must be available to travel across the region as needed.

• Oversee tutor/facilitator preparations, ensuring high-quality delivery across assigned programs.
• Visit program sites (in-person) to observe classroom sessions, provide feedback, and offer coaching.
• Support tutors and facilitators with instructional planning, technology integration, and academic intervention practices.
• Research and implement equitable academic growth modalities (virtual, hybrid, in-person) to serve diverse student populations.
• Provide evaluation and performance feedback to educators, ensuring alignment with organizational standards.

• Act as the primary liaison for assigned school and program partners, maintaining strong, trust-based relationships.
• Conduct site visits, check-ins, and follow-ups to assess partner satisfaction and program effectiveness.
• Collect and analyze data to provide partners with clear, actionable summaries of program impact.
• Advocate for partner needs within internal teams, ensuring transparent and proactive communication.
• Collaborate with sales and education teams to identify expansion opportunities and propose tailored services.

• Oversee Partnership Success Managers, providing mentorship, support, and guidance.
• Ensure the team meets KPIs and company objectives.
• Facilitate regular team meetings and training sessions.
• Liaison between Partnership Success Managers and implementation.
• Attend weekly team meetings and contribute to cross-departmental collaboration.
• Support professional development and performance evaluations where relevant.

• Monitor and align program schedules with purchase order (PO) requirements.
• Identify and troubleshoot challenges in service delivery and PO utilization.
• Contribute to strategic growth initiatives by identifying opportunities within existing partnerships.

Required

• Bachelor’s degree in Education, or related field.
• 2+ years of experience in teaching, academic intervention, after-school programming, or program/partnership management.
• Knowledge of Math/ELA & STEAM intervention frameworks.
• Strong communication, organization, and problem-solving skills.
• Willingness to take direction and execute tasks independently.
• Proficiency in Google Suite and Salesforce.

Preferred

• Experience with Title I schools, English learners, and neurodivergent student populations.
• Familiarity with SEL and MTSS frameworks.
• CRM experience (Salesforce preferred).
• Experience managing teams or supporting professional development.
• Certification in teaching or educational leadership.

SALARY AND BENEFITS :

• Full time salary $75,000 + bonus
• Bonus is earned from the start of employment and paid out after each semester ends.
• 401(k)
• No cost virtual counseling and therapy services
• Unlimited paid time off after 90 days
• Employee Referral Program bonus eligibility

Study Smart Tutors is an equal opportunity employer and does not discriminate in its hiring of employees on the basis of race, religion, gender or sexual orientation.

For further assistance, contact the recruiting department