Senior Training Associate

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The New York City Department of Youth and Community Development (DYCD) invests in a network of community-based organizations and programs to alleviate the effects of poverty and to provide opportunities for New Yorkers and communities to flourish.

The Office of Professional Development and Mandated Training provides the critical link between employee professional development and ensuring policy proficiency of agency‑funded programs. The Office is responsible for all aspects of compliance training, curriculum development, and staff training, providing oversight of programs administered by DYCD, which include Citywide After school Programs, Summer Rising, Runaway Homeless Youth, Adult Literacy, and services to immigrants, refugees, and non‑citizens.

• Support, monitor, and evaluate training programs designed for agency staff.
• Serve as a point of contact for communications, interpretation, and execution of training activities and curricula related to Youth Program observation and evaluation, project management, and utilization of Microsoft products (such as Excel, PowerPoint, Outlook, Word).
• Develop content for Professional Development training including but not limited to Senior Management Training, Career Development, Youth Development Programming, and Program Manager.
• Participate in meetings and develop surveys and other analysis tools to assess the agency’s training and professional development needs.
• Coordinate agency‑wide and division‑specific training activities and ensure that the development and implementation of training programs meet the needs and priorities of the agency.
• Participate in train‑the‑trainer workshops to become familiar with curriculum materials and presentation methodology for compliance trainings, new hire orientation, and content‑specific workshops.
• Co‑develop curriculum materials including lesson plans, trainers' guides, trainee workbooks, case studies, role plays, pre/post‑tests, and evaluation instruments, and deliver content to adult learners.
• Play a fundamental role in orienting new employees and participate in the planning, development, and implementation of new staff development curricula as well as the evaluation and refinement of existing programs to enhance the professional, technical, and programmatic capabilities of staff.
• Collaborate with various outside agencies and vendors to identify training opportunities, define deliverables, and manage vendor delivery of training.
• Provide rate‑of‑completion reports on compliance trainings and ad‑hoc support with NYCAPS performance.

• Master's degree from an accredited college in economics, finance, accounting, business or public administration, public health, human resources management, management science, operations research, organizational behavior, industrial psychology, statistics, personnel administration, labor relations, psychology, sociology, human resources development, political science, urban studies or a Juris Doctor degree plus one year of satisfactory full‑time professional experience in specified areas.
• Bachelor's degree from an accredited college and three years of satisfactory full‑time professional experience in the specified areas.
• Associate degree or completion of 60 semester credits from an accredited college and five years of satisfactory full‑time professional experience in the specified areas.
• Four‑year high school diploma or equivalent and seven years of satisfactory full‑time professional experience in the specified areas.
• A combination of education and/or experience equivalent to the above, with college education substitutable for professional experience at the rate of 30 semester credits per year of experience.

• Proficiency in writing and public speaking.
• Ability to manage multiple priorities and deadlines.
• Extensive knowledge of Microsoft Products:
  Outlook, Word, Excel, and PowerPoint.
• Youth Services/Workforce Programming and adult learning experience encompassing all DYCD program types.

This position is also open to qualified persons with a disability who are…