Hard Skills Trainer

Job Description

The Hard Skills Instructor (HIS) is responsible for coordinating and delivering certified hard skills training to participants incarcerated at Rikers Island. This includes curriculum development, facilitation of OSHA/Flaggers and other industry‑recognized certifications, and collaboration with jail‑based staff and employment services. The instructor must be dynamic, engaging, and results‑oriented, with a strong command of subject matter and the ability to motivate participants.

Your role involves collaborating with cross‑functional teams (education, job placement), supervisors, and senior leadership to monitor performance and maximize outcomes for participants. This hands‑on, relationship‑driven role requires strong engagement skills, effective case management, wrap‑around services competencies, excellent organizational skills, and a commitment to providing excellence in service delivery.

• Effective engagement & individualized services
• Provide training delivery & curriculum development to participants enrolled in the program
• Facilitate certified hard skills training, including OSHA/Flaggers, building maintenance, and construction
• Develop and maintain training curriculum and materials using textbooks, handouts, workbooks, and web‑based resources
• Deliver engaging and dynamic instruction to incarcerated participants at Rikers Island
• Facilitate groups to support completion of OSHA‑recognized certifications
• Facilitate Makin It Work curriculum to participants
• Consult with transition specialist and employment specialists staff to align curriculum with training needs
• Develop relationships with DOC staff for instruction coordination
• Data and performance management
• Ensure 90% of caseload achieves ≥ 90% of KPI contract requirements
• Analyze caseload performance minimum of 2X/month in partnership with the supervisor to identify strengths, challenges, gaps, and improvement needs
• Monitor, discuss, and track improvement needs a minimum of 1X/month in partnership with the supervisor and co‑develop an action plan or performance improvement plan (PIP) accordingly
• As directed by and in partnership with the supervisor, review, discuss, and address the needs of the action plan or PIP with 100% accuracy, including actions, follow‑ups, owners, and outcomes

• You hold a minimum of an associate's degree or equivalent credential; a bachelor's degree from an accredited institution is preferred
• You bring a minimum of 2 years of experience in career services, case management, workforce development, or social services, OR in related fields, such as education, healthcare administration, retail or hospitality management, or human resources
• You can pass security clearance with the NYC Department of Corrections

$75k–$80k

Mission:
Fedcap, Inc. makes high outcome, life‑changing, sustainable differences for individuals and families to improve their economic well‑being through work. Fedcap, Inc. offers a wide array of programs and services to help individuals achieve success in education and employment and become self‑sufficient adults. Our specific focus areas include case management, work readiness, vocational and employer‑based training, job placement and post‑placement supports.

Fedcap, Inc. provides a broad range of services to thousands of individuals across a growing footprint, helping them achieve economic and social well‑being. Our team of talented, caring staff are passionate about our work. They are committed to ensuring that every individual served can experience the dignity that comes from a job.

Fedcap, Inc. launched as part of The Fedcap Group in 2018.

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