Manager of Credit Prior Learning; CPL

Position Details

Manager of Credit for Prior Learning (CPL) – Bronx Community College, within the department of Workforce Development and Continuing Education, Office of Academic Affairs. This role serves as BCC’s CPL Lead, collaborating with Academic Affairs leadership to develop and implement opportunities for incoming students to earn credit toward degrees based on prior work, life, and learning experiences, and to scale CPL practices across the College.

Taking guidance from BCC’s Academic Master Plan and a CPL working group that the Manager will help coordinate, the portfolio includes advising students seeking CPL and providing professional development to campus advisors on how to screen for and advise on CPL opportunities. The Manager will assess current CPL offerings at BCC and partner with faculty and academic leadership to recommend new stackable credentials and CPL opportunities.

Additional responsibilities include researching and recommending national best practices; designing and implementing process improvement plans in collaboration with relevant stakeholders; and identifying and coordinating the execution of new CPL and stackable credential opportunities with faculty, particularly for adult learners in high-demand fields such as healthcare, business, education, and technology.

The Manager will track and analyze data related to CPL participation and outcomes, represent BCC as the College’s CPL Lead on CUNY-wide and external-facing committees, and serve as a subject matter expert on CPL for related initiatives. CPL is a priority in the College’s Academic Master Plan and across CUNY, following the University Board of Trustees’ adoption of a CUNY-wide CPL policy in June 2020, and it is an integral component of the Governor’s New York State Opportunity Promise initiative.

Reporting to the Dean of Workforce Development and Continuing Education and working closely with the Associate Dean for Curriculum Matters and Academic Programs, this position offers a unique opportunity for a creative, collaborative problem solver who is passionate about student-facing work and cross-functional collaboration to advance innovative practices in postsecondary education. The Manager may also supervise staff in advising capacities.

Position requirements: Bachelor's Degree and six years' related experience.

Preferred Qualifications:

• Prior experience in workforce development, academic affairs, or the registrar’s office at a community college, or relevant experience developing credentials or programs that articulate to credit in a postsecondary degree.
• Track record managing projects involving multiple stakeholders across a large organization.
• Prior experience developing processes and workflows and creating systems for tracking data related to student outcomes.
• Familiarity with New York City’s higher education and training landscape, and how it aligns with high-demand industries.
• Exceptional verbal, written, and interpersonal communication skills, including facilitation and diverse stakeholder engagement.
• Commitment to educational equity, adult learner success, and improving outcomes for all learners.

Manages the Continuing Education Office and designs, develops, and implements instructional programs and activities, coordinating with other College support systems.

• Oversees the general operation of the Continuing Education Office; hires and manages staff; oversees registration, payments, and other office activities
• Designs and makes recommendations to Director for academic, outreach, general training, and certificate programs
• Develops and writes grant proposals
• Hires faculty and coordinates teaching schedules
• Observes classes, analyzes student evaluations, and performs faculty evaluations
• Orients new faculty and acts as liaison to resolve faculty issues
• Plans and implements advertising campaigns and designs marketing and other program materials
• Maintains financial information such as tuition payments, material costs, and faculty payroll
• Develops mailing lists and analyzes marketing strategies and student profiles
• Acts as a liaison between the Continuing Education Office and other internal and…