Senior Admissions Advisor

SEEK Senior Admissions Advisor

As a leading online school in New York since 2006, the CUNY School of Professional Studies (CUNY SPS) offers the most online bachelor’s and master’s degree options at the City University of New York. It serves as the university’s first undergraduate all‑transfer college and provides 26 degrees and numerous non‑degree and grant‑funded workplace learning programs. CUNY SPS is consistently ranked highly by U.S. News & World Report for its online offerings and is a nationwide leader in online education.

The School’s affordable online programs enable busy working adults to meet their educational goals on their own time and schedule, and it is dedicated to creating an innovative, transformative, student‑centered experience.

Reporting to the Associate Director of Admissions Access Programs and SEEK, the SEEK Senior Admissions Advisor will identify new recruitment opportunities to enroll students who meet the Economic and Academic Eligibility requirements for the Percy Ellis Sutton/ Search for Education Elevation and Knowledge (SEEK) program at CUNY SPS. The advisor will provide proactive, high‑quality admissions advising and enrollment support to prospective and applicant SEEK students and work closely with staff and faculty across the School to ensure a seamless transition for entering SEEK students.

• Review and process admission applications, make recommendations for admission, track prospect and applicant data in the School’s CRM and student information system, and provide data as needed for admissions and SEEK program reporting.
• Cultivate and maintain relationships with strategic partners to support the admission and enrollment of SEEK students.
• Represent the School at community events and college fairs, and participate in campus‑based admissions activities.
• Actively engage in the recruitment and selection of new SEEK students through reviewing admission documents, interviewing prospective students, and providing students with important information regarding the framework and administration of the program.
• Keep current on federal, state, and university aid regulations and policies, as well as other university office policies and practices that impact financial aid.
• Collaborate with the Office of Financial Aid to determine economic eligibility for prospective SEEK students, including the status of FAFSA and TAP applications.
• Analyze current SEEK admissions data to recommend the development of future recruitment plans.
• Maintain accurate and detailed applicant records.
• Assist with departmental activities as needed and participate in school‑wide events.

NOTE:

Until further notice, work will be performed in a hybrid manner with 70% onsite presence.

• Bachelor’s Degree and four years’ relevant experience required.
• At least 4 years of experience in an opportunity program admissions recruitment role.
• Experience working in programs that serve socio‑economically disadvantaged students.
• Experience working with nontraditional and transfer students.
• Familiarity with People Soft and/or CUNYfirst and the aptitude to learn new systems as needed.
• Demonstrated understanding of and sensitivity to diversity, inclusion, and equity‑minded policies, programs and practices.
• Experience working with CRM systems; experience with Slate is a plus.
• Ability to build rapport and maintain positive, professional relationships with students, staff, and faculty.
• Evidence of proactive problem solving and follow‑up to resolve student issues.
• Excellent communication, interpersonal, and organizational skills.
• Ability to work well in a time‑sensitive, dynamic, student‑centered and responsive office.
• Flexibility to work evening and weekend hours as needed.
• Commitment to campus values of diversity, equity, and inclusion.

• Conducts and coordinates student recruiting and other admissions activities.
• Counsels prospective, transfer, and current students on their academic goals and how they may be achieved at the College, and assists them in preparing academic plans.
• Provides referrals to other College departments as needed to further assist student/applicant.
• Conducts…