SVP, Account Director, MedComms; Digital

Who We Are:

At VML, Human First is our guiding creative philosophy: we create value for people first, knowing this drives authentic and sustainable brand impact. We are a growth partner that is part creative agency, part consultancy, and part technology powerhouse. We connect Brand Experience, Customer Experience, and Commerce to craft unified, emotionally resonant consumer journeys. Our 26,000 people across 50-plus markets are the heart of our company.

Their perspectives, local expertise, and cultural insights drive creativity and innovation, making talent our most critical competitive advantage.

VML HEALTH is a global healthcare agency that partners with healthcare clients across a broad definition of health, from high science to wellness and everything in between. It operates fluidly within the VML agency, as a core group of health specialists (a "vertical") that has the benefit of autonomy in management, but with support of non-health expertise. At the heart of health is the story of life – all the highs and lows, ambitions, and possibilities.

But facing a health challenge can suddenly pull people away from these stories, knocking them off course. Our purpose is to bridge this gap, bringing people closer to life and all its meaning. We gain a deeper understanding of Healthcare Professionals' and patients' needs, behaviors and lived experiences through what we call "radical empathy". VML Health creates connected brands that get to the heart, bringing people closer to the lives they want to live.

Get to the heart. Connect for life. International Meetings and Science (IMsci), a division of VML Health, works with companies to build world‑class healthcare and pharmaceutical brands among medical professionals and consumers, with a transmedia storytelling approach that covers medical education strategies.

As SVP, Account Director, you’ll lead strategic client relationships with a strong digital transformation focus. You’ll have overall accountability for client partnerships, business growth, and the integration of digital innovation across all account activities. This role requires a forward‑thinking leader who can drive significant organic growth while mentoring teams to deliver future‑ready healthcare communications solutions.

• Serve as the primary senior client contact, building C‑suite relationships while positioning the agency as a digital innovation partner
• Lead account planning, financial management, forecasting, and profitability analysis
• Drive organic growth through strategic planning that identifies digital expansion opportunities
• Structure and oversee account teams to ensure optimal performance and digital capability development

• Champion digital‑first approaches across all client engagements
• Identify opportunities to enhance traditional medical education with digital components and data‑driven personalization
• Partner with specialists to develop innovative solutions addressing evolving client needs
• Guide the integration of AI, automation, and analytics to improve campaign effectiveness

• Pursue organic growth opportunities through digital expansion and innovation
• Lead new business pitches with compelling digital value propositions
• Develop strategic account plans mapping growth pathways through digital transformation initiatives
• Monitor competitive landscape to identify new business opportunities

• Provide strategic counsel and digital thought leadership to clients at all levels
• Anticipate client needs and proactively recommend digital solutions
• Lead client meetings and presentations with confidence and digital fluency
• Foster trusted advisor relationships by consistently delivering strategic value

• Mentor team members with focus on building digital acumen and consultative skills
• Foster a culture of innovation, continuous learning, and digital experimentation
• Recruit and retain top talent across traditional and digital disciplines
• Model collaborative leadership that bridges traditional account management with…