Academic Program Manager; HEA; Reopened

Academic ASAP Program Manager (HEA) (Reopened) - 400568

Kingsborough Community College was founded in 1963 and is one of 25 campuses of the City University of New York (CUNY) system and offers liberal arts education, as well as career training programs. Kingsborough has been named one of the leading community colleges in the country by the Aspen Institute College Excellence Program. Kingsborough serves a widely diverse population of students.

Approximately 70% of Kingsborough’s students are enrolled in a liberal arts or science degree program; the remainder pursue degrees in more specialized, career-oriented programs such as business, communications, criminal justice, culinary arts, nursing and allied health careers, information technology, journalism, maritime technology, tourism and hospitality, and the visual arts. The college takes pride in its many support programs that enhance student success.

All students are offered individual, personal and academic counseling; workshops to improve basic skills; and career planning. Students enjoy the accessibility of Kingsborough faculty and administrators.

Founded in 2007, City University of New York (CUNY) Accelerated Study in Associate Programs (ASAP) is a comprehensive associate degree completion program that currently serves 25,000 students annually at nine CUNY colleges, including Kingsborough Community College. ASAP provides comprehensive and personalized supports and resources to students that remove barriers to full-time study, support academic momentum, and build a connected community. ASAP has proven to be one of CUNY's most successful initiatives, with students in the program graduating at a rate more than double that of similar students.

ASAP has been rigorously evaluated and garnered national recognition, winning the 2020 Innovations in American Government Award from the Ash Center for Democratic Governance and Innovation at Harvard University's John

F. Kennedy School of Government. Further information is available y.edu/ASAP.

Reporting to the ASAP Director, the Associate Director of Recruitment and Engagement is responsible for planning, implementing and evaluating recruitment and engagement strategies and initiatives focused on the needs of new and continuing students. Specific responsibilities include, but are not limited to:

• Develop, execute and evaluate in conjunction with the ASAP Director a comprehensive recruitment strategy aimed at reaching recruitment and enrollment targets
• Supervise full-time recruitment and engagement staff including serving as hiring and training manager of Student Ambassadors
• Develop, manage and update communication processes using CRM systems (currently Connect) for recruitment and student enrollment progress focused on tracking applicants status, including newly recruited or previously enrolled ASAP students, residency, and financial aid eligibility for program enrollment
• Collaborate with the ASAP Director, Associate Directors, and campus partners in the development and implementation of high impact, early engagement and co-curricular programs that deliver outcomes aligned with the program’s mission and priorities to increase persistence and retention
• Manage new students through the enrollment process including invitations for advisement appointments, monitoring enrollment, and planning and managing the Summer/Winter Institute (invitations, tracking attendance, workshops, etc.)
• Cultivate and manage relationships with CUNY pre-matriculation programs and build and maintain relationships with high schools, HSE programs, and college advisors to strengthen recruiting pipelines
• Accurately and timely manage prospective student enrollment coding in CUNYFirst, through collaboration with the Director and Advisement Associate Directors
• Lead the Special Programs joint recruitment effort through close collaboration with College Discovery and KCC FLEX and oversee the program’s social media presence and communication efforts
• Foster and nurture collaborative relationships with the college's Enrollment Management and Marketing units to enhance the integration of ASAP into comprehensive campus marketing and…