Alumni Relations Manager - Communications and External Affairs - Revised and Reopened

Job Title: Alumni Relations Manager - Communications and External Affairs - Revised and Reopened

Job : 30472

Location: LaGuardia Community College

Full/Part Time: Full-Time

Regular/Temporary: Regular

Founded in 1971 in Long Island City, Queens, LaGuardia Community College is one of seven community colleges of the City University of New York (CUNY). LaGuardia offers more than sixty associate degree programs and more than fifty workforce training, ESOL, GED, and pre‑college programs. In 2023, LaGuardia served approximately 24,000 students. More than one-third of LaGuardia’s degree‑seeking students are born outside the United States;

they come from 136 countries and speak 43 heritage languages. Sixty percent are first‑generation college students.

Virtually all LaGuardia students are ethnic minorities (89 percent), 58 percent are women, 27 percent are over the age of 25. Forty‑six percent of associate degree students are Hispanic. Upon graduation most students transfer to four‑year colleges, typically in CUNY, to complete their baccalaureate degrees. Graduates of career programs such as Nursing, Computer Technology, and Veterinary Technology enter the workforce. LaGuardia ranked fifth among U.S. community colleges in economic mobility – moving low‑income students into the middle class and beyond – in studies by Stanford University (2017) and the Brookings Institution (2020).

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Reporting to the Vice President for Communications and External Affairs of LaGuardia Community College, the Alumni Relations Manager will serve as a member of the External Affairs Department and will perform the following duties and responsibilities:

• Manages the College's alumni relations programming and promotes an active and engaged alumni base that includes alumni from the College's associate degree programs and the college's Adult Continuing Education Division.
• Develops, implements, and maintains a comprehensive alumni relations program.
• Organizes and manages alumni events, including reunions, networking events, professional development workshops, and more.
• Participates in developing strategy; oversees programmatic and administrative activities to increase alumni engagement.
• Develops and implements annual and multi‑year plans for alumni engagement, aligning with the institution's overall goals.
• Prepares reports and presentations evaluating outcomes of department events and activities.
• Creates and distributes alumni communications, such as newsletters, social media content, and email campaigns, to keep alumni informed and engaged.
• Identifies, recruits, and manages alumni volunteers to serve on boards, committees, and other initiatives.
• Maintains accurate and up‑to‑date alumni records using database systems.
• Manages verifications of alumni and membership registrations of LaGuardia alumni.
• Works collaboratively with other areas of the College to promote and improve alumni participation.
• May supervise part‑time staff on a project basis.

• Bachelor's Degree and six years' related experience required.

• Experience in developing career development and alumni networking programs.
• Managerial experience in programs in higher education.
• Experience in database management, including:
  Raiser's Edge, Almabase, Simplicity, and other database systems.
• Experience cultivating alumni engagement on social media platforms, including but not limited to Linked In, Facebook, and Instagram.
• Familiarity with LaGuardia Community College and City University of New York systems.
• Strong skills in multi‑tasking and organizing events and engagement opportunities for small and large groups.
• Communicational, analytical, and negotiation skills.
• Must collaborate with other departments in the Communications and External Affairs Division to promote alumni relations programming and engagement opportunities.
• Bilingual skills in Spanish.
• Availability to work evening and weekend hours when required.

• Manages College's alumni relations activities and promotes an active and engaged alumni base.
• Implements and monitors comprehensive alumni relations program; makes recommendations to…