Director for Learning and Development

Good Shepherd Services is an equal opportunity employer. We welcome prospective employees for administrative support and direct service and leadership roles, who will join us on that journey, uphold our values and approach, and believe in our mission.

Good Shepherd Services does not discriminate on the basis of race, color, religion (creed), gender, gender expression, age, national origin (ancestry), disability, marital status, sexual orientation, military status or any other applicable protected classification , in any of our activities or operations. These activities include, but are not limited to, hiring and termination of staff, selection of volunteers and vendors, and provision of services.

We are committed to providing a workplace that is accessible and accommodating to employees with disabilities. As part of our commitment to providing a barrier-free recruitment and selection process, we will provide reasonable accommodations upon request for candidates with disabilities. If you require any accommodations to participate in the hiring process, please inform us of your needs in advance.

We are looking for a Director for Learning and Development who will guide Good Shepherd Services’ commitment to being a learning organization.

Reports to: Chief of Mission and Learning Officer

Location: 305 7 th Ave., New York, NY 10001/Hybrid

Hours: 35 hours, exempt (3 days in office; 2 days WFH)

As a superstar candidate:

• You are an accomplished adult learning theories practitioner
• You have significant experience with instructional design, including the ADDIE and SAM models
• You are culturally competent, emotionally intelligent, and have strong interpersonal skills
• You are a street-smart critical thinker who asks insightful questions
• You have advanced project management and strategic program development skills
• You are highly flexible, can course-correct, take risks, and enthusiastically embrace change
• You are a dynamic communicator in online, hybrid, and face-to-face venues
• You are a fabulous team builder with exceptional leadership skills and a coaching mindset
• You have a passion for GSS’ mission and values, belonging and inclusion, and community-building
• You work from strength-based, youth and family development, and trauma-informed perspectives
• You see the bigger picture and get to the heart of the matter

Major Duties
:

Leadership

• Connect a strategic vision of departmental goals to the agency strategic plan
• Supervise a dynamic team of Learning & Development Department staff; currently five staff – a LMS Coordinator, a Senior Learning and Development Coordinator, and 3 Learning and Development Coordinators
• Find and share external best practices with program leadership, HR and L&D and Mission and Learning colleagues
• Serve as a leader on the Mission and Learning team
• Participate in Mission and Learning leadership team meetings

Project Management and Strategic Program Development

• Engage in ongoing training needs assessment and development of responsive learning pathways for each major program area, leveraging e-learning, hybrid, on-site localized training
• Oversee delivery of day-to-day learning and development offerings; ensure they are aligned with multiple criteria, including department goals, program needs, required trainings, and the agency strategic plan
• Leverage other free or low-cost training opportunities across the city, such as the ACS Workforce Institute and COFCCA
• Collaborate with the Chief of Mission and Learning Officer and Assistant Director of Organization Development to provide training that aligns with agency belonging and inclusion efforts
• Convene a Curriculum & Content committee that includes mental health and well-being, belonging and inclusion, and the L&D team to ensure training and curriculum aligns that meets twice per year
• Translate organizational and programmatic needs into integrated learning and development plans that takes into consideration functional and professional skills, career development actions, and funder and governing body requirements
• Create innovative approaches to learning and talent development challenges that look beyond conventional wisdom to create impactful change
• Develop online, hybrid,…