Lead Product Designer

Lead Product Designer About Scale to Win

Scale to Win is a fully-remote, progressive, political tech company founded in 2020 by organizing leaders from the Biden/Harris, Bernie 2020, Warren 2020, Bernie 2016, and Hillary for America Presidential campaigns. Our product offerings include Scale to Win Text, our “all-in-one” shortcode and longcode texting tool, and the Scale to Win Dialer, a predictive calling tool. Scale to Win also offers turnkey “We Text” services, where our team builds text campaigns, sends messages, collects data, and ensures compliance on behalf of clients.

We work with more than 3,000 Democratic and progressive campaigns and organizations, driving change. Current and past clients include the Biden-Harris campaign, the Democratic National Committee, the Working Families Party, the AFL-CIO, UFCW, Move On, and For Our Future.

In this role, you’ll partner closely with Product Management and Engineering to define thoughtful, intuitive experiences that solve real customer problems and drive measurable business outcomes.

This is a lead individual contributor role with opportunities for ownership and impact. You won’t just design screens — you’ll help shape key experiences in our product and partner with the product & design teams to evolve our product design craft, and raise the bar for user experience at Scale to Win.

End-to-end product design (40%)

• Own discovery, User Experience design, visual design, prototyping, and delivery for product initiatives on our roadmap
• Translate ambiguous problem spaces into clear, elegant solutions
• Design workflows and systems that balance usability, scalability, and technical constraints
• Balance near-term delivery with long-term experience quality

Customer research & focus (25%)

• Be a strong advocate for customer voice and experience, upholding a high standard for problem- and user-focused prioritization and design
• Lead and participate in user research, usability testing, and validation
• Use qualitative and quantitative insights to inform design decisions
• Champion simplicity, clarity, and accessibility

Cross-functional partnerships (20%)

• Collaborate closely with Product and Engineering to define strategy, requirements, and tradeoffs
• Facilitate design discussions and workshops to drive alignment
• Work with Customer Success, Sales, and other stakeholders to incorporate user insights into product design work

Product design craft (15%)

• Help define and elevate our standards for product design excellence
• Model strong design thinking and systems thinking for the broader team
• Give thoughtful critique and raise the quality bar across initiatives

This role description is intended to convey information essential to understanding the scope of the position and is not an exhaustive list of skills, efforts, duties, responsibilities, or working conditions associated with it. Other duties may be assigned as needed to support the success of the team and organization.

• 7+ years of experience in product design
• Experience working on B2B SaaS products and on early-stage product design teams
• Passion for customer- and problem-driven product design, with experience teaching others how to take a problem-focused approach
• A developed portfolio demonstrating systems thinking, UX design depth, and shipped products
• Experience building and contributing to design systems
• Strong product thinking with an ability to leverage business, customer and technical context to inform product design tradeoffs and prioritization
• Bonus:
• Experience designing data visualization, fundraising, organizing, political, or messaging products
• Experience in organizing or political work
• Experience leveraging AI-powered tools to accelerate product development workflows

• $180,000 annual salary (base). As part of our commitment to equity, salaries are non-negotiable.
• This role may be eligible for a discretionary bonus as determined by the company in its sole discretion.
• 401k matching up to 6% after a provisional period.
• Ten paid company holidays, two floating holidays, and a week and a half-long holiday break at the end of the year.
• Generous…