Design Lead

About Us

Canary Technologies is changing the game for hotels with modern software powered by Canary's hospitality-specific AI platform.

Canary is utilized by 20,000+ hoteliers in 90+ countries to equip hoteliers with the technology they need to work smarter and wow their guests. Major hotel brands such as Wyndham, Marriott, IHG, Four Seasons, Rosewood, and Best Western trust Canary to deliver results.

Canary was named a 2024 Deloitte Technology Fast 500 company, a Most Innovative Company by Fast Company and a Hotel Tech Report  Best Place to Work — and is backed by top Silicon Valley investors like Y Combinator, FPrime, and Insight Ventures.

Join us in shaping the future of hospitality!

About the Role

We are seeking a Design Lead to join a team of dedicated product designers and help elevate our product suite to the next level. This role offers the opportunity to shape the design direction of a high-impact, fast-scaling product used by millions of guests and hotel customers around the world.

As a design leader, you will drive the full lifecycle of product design, from user research and data analysis to crafting high-fidelity prototypes and implementing scalable design systems. We’re looking for a design professional who combines strategic thinking with executional excellence. You’ll lead design initiatives that shape the future of our product suite and help to establish a culture of design excellence across the company.

This is a unique opportunity to make a significant impact in the hospitality technology space, improving the way hotels operate and enhancing the guest experience globally. Come join us and build products that users love, with a company that values your expertise and creativity.

Responsibilities

• Lead Design Execution: Manage the full design lifecycle, including research, UX flows, interaction design, visual design, and prototyping, delivering intuitive and visually compelling experiences.
• Mentor and Develop: Work with a team of designers, fostering their growth and ensuring the delivery of high-quality work. Promote a strong design-first culture.
• Establish Standards: Build and maintain scalable design systems and style guides that ensure consistency and enable innovation across products.
• Conduct Research: Leverage user research and data analysis to inform design decisions, creating user journeys, personas, and actionable insights aligned with product hypotheses.
• Collaborate Cross-Functionally: Partner closely with Product, Engineering, and other teams to deliver solutions that balance user needs, technical feasibility, and business objectives.
• Embrace Iteration: Work in an agile, iterative environment, delivering incremental improvements while progressing toward the ideal design vision.
• Communicate Effectively: Clearly articulate design concepts and strategies to align teams and stakeholders, fostering understanding and enthusiasm.

Qualifications

• 8+ years of experience in product design, with a focus on developing software solutions across mobile and web surfaces.
• Proven experience leading impactful design projects, including expertise in user research, UX/UI design, and building scalable design systems.
• Proficiency in design tools such as Figma, Sketch, Adobe Creative Suite, and Miro. A portfolio showcasing high-quality, user-centered design work across the product lifecycle.
• Experience mentoring designers and fostering team growth, with the ability to provide constructive feedback and drive high standards.
• Strong communication skills to articulate design decisions and collaborate with cross-functional teams.
• BA/BS in a relevant field or equivalent professional experience.

$175,000 - $250,000 a year

The base salary range for our New York and SF offices for this role is $175,000-$250,000 annualized salary. This is subject to standard withholding and applicable taxes. Actual compensation will be commensurate with the candidate’s skill level, experience, and specific work location. This role may also include the opportunity to earn a discretionary bonus and/or equity.

We also work hard to ensure Canary is a fun and exciting place to work! Here are some of the additional benefits:

• Canary Days: As a…