Product Designer

Product Designer

At BNY, our culture allows us to run our company better and enables employees’ growth and success. As a leading global financial services company at the heart of the global financial system, we influence nearly 20% of the world’s investible assets. As a design leader, you’ll shape experiences that influence millions of users worldwide—simplifying complexity and building trust in global finance.

Every day, our teams harness cutting‑edge AI and breakthrough technologies to collaborate with clients, driving transformative solutions that redefine industries and uplift communities worldwide.

We’re seeking a future team member for the role of Product Designer to join our Digital Channels team. This role is based in New York, NY. In this role, you’ll make an impact in the following ways: bring creative, strategic insight, and user-centered thinking to our team; excel in collaboration, design execution, and drive impactful user experiences.

• Craft
• User‑Centered Design – Lead with a user‑first approach, ensuring all design choices address user needs, behaviors and insights from research. Drive a seamless and intuitive product experience by deeply understanding our users.
• Journey Mapping – Map and analyze end‑to‑end user journeys across customers, operations, servicing teams and systems to identify pain points, key moments and opportunities for improvement. Use journey maps to align teams on a shared vision of user needs, ensuring a cohesive and supportive experience at each stage.
• Interaction and UI Design – Demonstrates mastery in designing complex web interfaces and workflows, creating products that are both highly functional and visually engaging. Skilled in developing intuitive layouts, navigation patterns and interaction models for intricate systems. Thoughtfully uses animation and micro‑interactions to guide users, making complex tasks more approachable and enhancing the overall product experience.
• Proficiency in Design Tools – Possess advanced skills in tools such as Figma and Miro, to create high‑fidelity wireframes, prototypes and mockups that clearly communicate interaction models and UI specifications.
• Systems thinking
• Design System Knowledge – Experience with and contributes to a global design system that ensures visual consistency across interfaces. Develop workflow patterns and components that can then be reused by other teams.
• Complex Systems Knowledge – Bring an understanding of the unique challenges of designing and maintaining complex systems, with an ability to distill intricate requirements into clear design solutions that facilitate user understanding and interaction.
• Collaboration and Communication
• Cross‑Functional Collaboration – Work closely with product managers, engineers and stakeholders to align design efforts with business goals, transforming complex requirements into clear, functional design solutions that respect technical constraints.
• Effective Communication and Storytelling – Articulate design concepts and rationale to diverse stakeholders, making complex ideas accessible. Use storytelling to engage others in the product vision, fostering alignment and enthusiasm.
• Mentorship and Leadership
• Skilled in guiding junior designers, providing constructive feedback and elevating team standards. Fosters a culture of continuous learning, innovation and collaboration within the team.

A portfolio is required to be considered for this position. This portfolio should demonstrate some or most of the expertise described above and should be an enough visual indicator that you’re qualified for the role. Portfolio may be provided as a Figma link, PDF or personal site.

Typically 5+ years of experience, or equivalent expertise demonstrated through portfolio and leadership impact.

BNY offers highly competitive compensation, benefits and wellbeing programs rooted in a strong culture of excellence and our pay‑for‑performance philosophy. We provide access to flexible global resources and tools for your life’s journey. Focus on your health, foster your personal resilience and reach your financial goals as a valued…