Dental Receptionist at Family Dentistry Brooklyn, NY

Competitive Pay:
Hourly rates start at $25/hr , with higher compensation available for candidates with extensive experience!

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  Oversee and manage patient scheduling across multiple locations, ensuring provider efficiency and patient satisfaction using Dentrix Ascend, Open Dental or similar software.
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  Lead front office operations
  , streamlining patient check‑in/check‑out, documentation accuracy, and workflow coordination.
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  Be the primary point of contact for patient inquiries, providing clear and compassionate communication regarding treatments, financial policies, and appointment logistics.
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  Maintain meticulous patient records
  , ensuring accuracy, confidentiality, and compliance with HIPAA regulations.
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  Coordinate with providers, treatment coordinators, and dental assistants to ensure smooth patient flow and high‑quality care.
• ✔
  Train and mentor junior receptionists and administrative staff
  , fostering a culture of professionalism and exceptional service.
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  Optimize scheduling strategies to maximize provider productivity while keeping wait times minimal.

• ✔ 5+ years of experience in dental reception, front office administration, or a similar senior role.
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  Proficient in dental office software (Dentrix Ascend, Eaglesoft, Open Dental).
• ✔
  Strong leadership skills
  , with the ability to train, mentor, and oversee front office staff.
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  Exceptional problem‑solving abilities to handle high‑volume, fast‑paced environments confidently.
• ✔
  Excellent communication and interpersonal skills
  , with a warm, patient‑first mindset.