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Customer Experience & Resolution Specialist
Job in
New York, New York County, New York, 10261, USA
Listed on 2026-03-09
Listing for:
First American Financial Corp.
Full Time
position Listed on 2026-03-09
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, HelpDesk/Support
Job Description & How to Apply Below
A leading financial services company is looking for a Customer Resolution Specialist in New York City. This role involves serving as the primary contact for customer inquiries across multiple products and providing support for various transaction types. The ideal candidate will possess strong communication skills, a solutions-oriented mindset, and prior customer facing experience. This position is part of a newly established Customer Experience team aimed at improving service consistency and responsiveness.
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