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Hybrid CSM GovTech SaaS - Drive Impact
Job in
New York, New York County, New York, 10261, USA
Listed on 2026-03-08
Listing for:
Zencity
Full Time
position Listed on 2026-03-08
Job specializations:
-
Customer Service/HelpDesk
Customer Success Mgr./ CSM
Job Description & How to Apply Below
Location: New York
A mission-driven startup is looking for a Customer Success Manager to provide value to customers through innovative products. You will manage customer life cycles, drive product adoption, and support commercial renewals. The ideal candidate has at least 3 years of experience in customer success or account management, particularly in a B2B or B2G SaaS environment. Digital proficiency and the ability to connect with diverse stakeholders are essential.
This hybrid role requires attendance at NYC offices.
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