Customer Success Manager — Robotics & Manufacturing
Job in
New York, New York County, New York, 10261, USA
Listed on 2026-03-08
Listing for:
Formic
Full Time
position Listed on 2026-03-08
Job specializations:
-
Customer Service/HelpDesk
HelpDesk/Support, Customer Success Mgr./ CSM, Technical Support, Account Manager
Job Description & How to Apply Below
A manufacturing technology startup is seeking a Customer Success Manager to foster strong customer relationships from pre-deployment through long-term engagement. This role requires managing onboarding processes, ensuring clear communication, and monitoring customer satisfaction, with a focus on driving outcomes in industrial settings. Ideal candidates will have 3–7 years’ experience in customer success or account management, strong communication skills, and the ability to handle multiple initiatives.
Competitive compensation and benefits offered, including equity participation.
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