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Customer Success Lead — Equity & In-Person; SoHo

Job in New York, New York County, New York, 10261, USA
Listing for: SupportFinity™
Full Time position
Listed on 2026-03-07
Job specializations:
  • Customer Service/HelpDesk
    Technical Support, Customer Success Mgr./ CSM
Salary/Wage Range or Industry Benchmark: 85000 - 95000 USD Yearly USD 85000.00 95000.00 YEAR
Job Description & How to Apply Below
Position: Customer Success Lead — Equity & In-Person (SoHo)
Location: New York

A growing tech startup in New York is seeking a customer success manager to build strong relationships with clients post-launch. This role involves ensuring customer satisfaction, guiding through product features, problem-solving, and advocating for clients’ needs internally. Candidates should have 2-4 years of experience in customer success or account management, be strong communicators, and thrive in a fast-paced environment. The position offers competitive pay and the chance for impactful work in a fast-growing team.
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