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Customer Service Associate
Job in
New York, New York County, New York, 10261, USA
Listed on 2026-03-06
Listing for:
LEGA-NOVA GROUP INC
Full Time
position Listed on 2026-03-06
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Bilingual
Job Description & How to Apply Below
Benefits
- Bonus based on performance
- Competitive salary
- Opportunity for advancement
- Training & development
We are looking for a friendly and customer-focused Customer Service Associate to join our team. In this role, you will be responsible for delivering excellent customer experiences by handling inquiries, resolving issues, and supporting customers across multiple communication channels.
Responsibilities- Respond to customer inquiries via phone, email, chat, or in person
- Resolve customer complaints and issues in a timely and professional manner
- Provide accurate information about products and services
- Maintain customer records and update account information
- Follow company policies and service standards
- Collaborate with internal teams to ensure customer satisfaction
- High school diploma
- Previous experience in customer service or a related role preferred
- Excellent communication and interpersonal skills
- Strong problem-solving abilities and a positive attitude
- Ability to work in a fast-paced environment
- Basic computer skills
- Competitive salary
- Training and development opportunities
- Supportive and team-oriented work environment
- Career growth opportunities
Position Requirements
10+ Years
work experience
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