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Customer Success Engineer — Onboarding

Job in New York, New York County, New York, 10261, USA
Listing for: Swarmia
Full Time position
Listed on 2026-03-02
Job specializations:
  • Customer Service/HelpDesk
    Technical Support
Salary/Wage Range or Industry Benchmark: 60000 - 80000 USD Yearly USD 60000.00 80000.00 YEAR
Job Description & How to Apply Below
Position: Customer Success Engineer — Onboarding & Growth
Location: New York

A fast-growing B2B SaaS company is seeking a Customer Success Manager in New York to onboard and support mid-market customers in using their product. This hybrid role requires technical expertise in software development workflows and customer management experience, ensuring clients achieve value quickly. The ideal candidate has experience in Customer Engineering or Sales Engineering, and is skilled in cross-functional collaboration, monitoring customer health, and implementing scalable support processes.

This role offers a balanced work-life environment.
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