SaaS Customer Support & Docs Advocate
Job in
New York, New York County, New York, 10261, USA
Listed on 2026-03-01
Listing for:
Retool
Full Time
position Listed on 2026-03-01
Job specializations:
-
Customer Service/HelpDesk
HelpDesk/Support, Customer Service Rep, Technical Support, Customer Success Mgr./ CSM
Job Description & How to Apply Below
A fast-growing tech company in New York is hiring a Customer Service Representative to enhance customer experiences by addressing non-technical inquiries. This role demands 1+ years in customer service and strong communication skills. You will document interactions, resolve issues, and collaborate with software engineers. Benefits include a competitive salary range of $97,000 – $133,600 per year, along with comprehensive health and 401(k) options.
Join a supportive team passionate about excellent service.
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