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Founding Enterprise CS Lead — AI, NYC Onsite

Job in New York, New York County, New York, 10261, USA
Listing for: Voiceops
Full Time position
Listed on 2026-02-28
Job specializations:
  • Customer Service/HelpDesk
    Account Manager
Salary/Wage Range or Industry Benchmark: 60000 - 80000 USD Yearly USD 60000.00 80000.00 YEAR
Job Description & How to Apply Below
Location: New York

A leading AI platform provider in New York is seeking a Customer Success Manager to oversee high-value enterprise accounts. This role focuses on building executive relationships, ensuring value delivery, and developing effective customer success processes. The ideal candidate has over 5 years of experience in a B2B SaaS environment, excels in using AI tools, and possesses a track record of driving customer retention.

This position requires a hands-on approach, creativity, and a strong sense of ownership in achieving customer success.
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