Call Center Team Leader - Client Services; Housing Aid
Job in
New York, New York County, New York, 10261, USA
Listed on 2026-02-04
Listing for:
NYC Department of Housing Preservation & Development
Full Time
position Listed on 2026-02-04
Job specializations:
-
Customer Service/HelpDesk
Call Center / Support, Client Relationship Manager, Customer Service Rep
Job Description & How to Apply Below
Location: New York
A New York City government agency seeks a Call Center Team Leader to oversee daily operations of the Client Services team. This role involves supervising call center staff, monitoring call activities, and providing training while ensuring adherence to regulations. Strong communication and analytical skills are essential, alongside a high school diploma and relevant experience in community work. The position offers a dynamic work environment focused on helping New Yorkers access affordable housing.
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