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Director of Customer Care & CX Transformation

Job in New York, New York County, New York, 10261, USA
Listing for: Anheuser-Busch InBev
Full Time position
Listed on 2026-02-02
Job specializations:
  • Customer Service/HelpDesk
    HelpDesk/Support, Customer Service Rep, Customer Success Mgr./ CSM
Salary/Wage Range or Industry Benchmark: 60000 - 80000 USD Yearly USD 60000.00 80000.00 YEAR
Job Description & How to Apply Below
Location: New York

A leading beverage company located in New York is seeking a Director of Customer Satisfaction to support customer support and NPS survey initiatives. This role involves collaborating with product teams to enhance customer service and deploying solutions using Zendesk. The ideal candidate will have over 7 years of experience in customer service, excellent data analysis skills, and a Bachelor's degree.

The position offers a range of health benefits, 401(k) matching, and even includes free beer!
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