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SaaS Implementation Lead – Onboarding & Go

Job in New York, New York County, New York, 10261, USA
Listing for: Loop AI
Full Time position
Listed on 2026-02-02
Job specializations:
  • Customer Service/HelpDesk
    Technical Support
  • IT/Tech
    Technical Support, IT Consultant
Salary/Wage Range or Industry Benchmark: 80000 - 100000 USD Yearly USD 80000.00 100000.00 YEAR
Job Description & How to Apply Below
Position: SaaS Implementation Lead – Onboarding & Go-Live
Location: New York

A growing tech company in New York is looking for an Implementation Specialist to help onboard and activate new customers. This role involves owning the implementation process, ensuring that customers are set up with the product effectively, and collaborating with cross-functional teams. Ideal candidates have experience in customer success or a related field, with excellent project management and communication skills.

You'll play a key role in ensuring smooth transitions to the Customer Success team for ongoing support.
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