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Customer Engagement Lead - CS Ops SaaS
Job in
New York, New York County, New York, 10261, USA
Listed on 2026-02-01
Listing for:
Levelpath
Full Time
position Listed on 2026-02-01
Job specializations:
-
Customer Service/HelpDesk
Technical Support, Customer Service Rep
Job Description & How to Apply Below
Location: New York
A cutting-edge software company is seeking a Senior Customer Engagement Specialist to lead and develop their Customer Engagement Operations. This role focuses on mentoring a team, ensuring high-quality customer support, and optimizing processes to enhance the customer experience. Candidates should have extensive experience in customer-facing roles, strong problem-solving skills, and a desire to work in a fast-paced, innovative environment. Competitive compensation and a generous benefits package are offered.
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