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Strategic Upmarket Customer Success Leader

Job in New York, New York County, New York, 10261, USA
Listing for: Yotpo
Full Time position
Listed on 2026-02-01
Job specializations:
  • Customer Service/HelpDesk
    Ecommerce
  • Business
    Ecommerce
Salary/Wage Range or Industry Benchmark: 80000 - 100000 USD Yearly USD 80000.00 100000.00 YEAR
Job Description & How to Apply Below
Location: New York

A leading eCommerce solutions provider is seeking a strategic Customer Success Manager for their Upmarket team. This individual will manage relationships with prominent eCommerce brands, ensuring they achieve success through Yotpo’s platform. Responsibilities include developing success plans, tracking performance metrics, and collaborating with cross-functional teams. The ideal candidate has 3-5 years of experience in Customer Success or Account Management, strong communication skills, and a solutions-oriented mindset.

This hybrid role offers a competitive salary and comprehensive benefits.
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