Customer Experience & Service Leader; Ops
Job in
New York, New York County, New York, 10261, USA
Listed on 2026-01-30
Listing for:
Skywire Networks
Full Time
position Listed on 2026-01-30
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Customer Success Mgr./ CSM, Bilingual, Client Relationship Manager
Job Description & How to Apply Below
Location: New York
A telecommunications company based in New York is seeking a dynamic Customer Services & Experience Manager to lead their customer service team. This role demands a leader adept in process improvement and team development, excelling in customer satisfaction. Ideal candidates will bring at least 5 years of Customer Service experience, strong communication skills, and a proactive leadership style. The role emphasizes continuous learning and collaboration among team members, driving exceptional results in a fast-paced environment.
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