Customer Success Lead — AI Legal Platform
Job in
New York, New York County, New York, 10261, USA
Listed on 2026-01-28
Listing for:
PointOne
Full Time
position Listed on 2026-01-28
Job specializations:
-
Customer Service/HelpDesk
Technical Support, HelpDesk/Support, Customer Service Rep -
IT/Tech
Technical Support, HelpDesk/Support
Job Description & How to Apply Below
A venture-backed tech startup in New York is looking for a customer success professional to serve as the primary contact for law firm clients. The role offers the chance to build strong relationships, lead onboarding and training sessions, and shape customer success strategies. Ideal candidates will have 1-3+ years in customer-facing roles and a proactive mindset. This position requires excitement about working in-person to enhance the customer experience and promote successful adoption of Point One's services.
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