Customer Success Team Lead - Hands-On Player-Coach
Job in
New York, New York County, New York, 10261, USA
Listed on 2026-01-27
Listing for:
Snatch UP Jobs
Full Time
position Listed on 2026-01-27
Job specializations:
-
Customer Service/HelpDesk
Technical Support, Customer Service Rep, HelpDesk/Support -
IT/Tech
Technical Support, HelpDesk/Support
Job Description & How to Apply Below
A rapidly growing technology company is seeking a hands-on Customer Success Team Manager to lead their US Customer Success team in New York. This role combines leadership with direct customer engagement, ensuring client onboarding and satisfaction. You will manage a team, address customer issues, and enhance onboarding processes. Proven experience in managing customer-facing teams and excellent communication skills are essential.
A background in Architecture, Design, or Prop Tech is preferred, and additional language skills are a plus.
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