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Enterprise CS Lead Upsell
Job in
New York, New York County, New York, 10261, USA
Listed on 2026-01-25
Listing for:
The Information
Full Time
position Listed on 2026-01-25
Job specializations:
-
Customer Service/HelpDesk
Account Manager, Customer Success Mgr./ CSM
Job Description & How to Apply Below
Location: New York
A leading technology journalism company is seeking a Customer Success Associate Manager to oversee renewals and expansions for over 300 corporate accounts. The role requires strong operational skills, data-driven insights for customer engagement, and collaboration with sales teams. The ideal candidate will have a background in Customer Success or Account Management within a B2B/SaaS context. This role includes a competitive salary ranging from $75,000 to $90,000 annually, along with comprehensive benefits designed to support employees and their families.
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