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Passenger Service Lead: Gate, Tickets & Baggage

Job in New York, New York County, New York, 10261, USA
Listing for: lliance Ground International
Full Time position
Listed on 2026-01-24
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Event Manager / Planner, Call Center / Support
Salary/Wage Range or Industry Benchmark: 60000 - 80000 USD Yearly USD 60000.00 80000.00 YEAR
Job Description & How to Apply Below
Location: New York

A leading ground handling company in New York is seeking a Passenger Service Supervisor to oversee agents and ensure outstanding customer service. Responsibilities include directing operations at ticket counters and gates, resolving customer issues, and ensuring flight safety and compliance. Candidates should possess a high school diploma and ideally have previous customer service or airline experience. This full-time role offers a comprehensive benefits package and training opportunities, promoting a safe and welcoming environment for all employees.
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