Senior Manager, Digital Customer Service Transformation
Job in
New York, New York County, New York, 10261, USA
Listed on 2026-01-27
Listing for:
Ernst & Young Oman
Full Time
position Listed on 2026-01-27
Job specializations:
-
Customer Service/HelpDesk
Job Description & How to Apply Below
A leading global consulting firm is seeking a Senior Manager Consultant for their Digital Customer Service team. This role involves transforming customer service through data-driven insights and innovative solutions. You will manage complex client engagements, optimize service operating models, and lead cross-functional teams. Candidates should have 8+ years of experience in digital customer service and a relevant degree. This position offers competitive compensation and benefits in a flexible, hybrid work environment.
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Position Requirements
10+ Years
work experience
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