More jobs:
Customer support reperesentative
Job in
Painted Post, Steuben County, New York, 14870, USA
Listed on 2026-01-24
Listing for:
Ustechsolutions
Full Time
position Listed on 2026-01-24
Job specializations:
-
Customer Service/HelpDesk
HelpDesk/Support, Bilingual
Job Description & How to Apply Below
Overview
A ver reputed Company is looking for Candidates for Customer Support Reperesntative
Job Description- Responsible for screening, referring and diagnosing internal inquiries and work requests.
- Performs troubleshooting in the identification of applicable problems related to the infrastructure, systems, applications and network communications.
- Moderate understanding of the general aspects of the job (i.e., familiarity with terminology and standard procedures).
- Basic understanding of the content area of function.
- Follows defined procedures.
- Proposes and implements solutions to routine problems with direction from supervisor.
- Refers atypical problems to others.
- Close supervision.
- Reports on activities regularly to supervisor in well defined format.
- Gathers information and/or data independently using established and well defined procedures.
- Recommends actions to improve efficiency.
- Performs duties within prescribed time frames.
- Errors can be easily and quickly detected within the immediate work unit.
- Contributions limited to task related activities.
- Contacts are primarily within immediate work unit.
Should know BILINGUALor PORTUGUESE Language
Additional InformationAll your information will be kept confidential according to EEO guidelines.
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