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Global Head of Proactive Customer Support
Job in
New York, New York County, New York, 10261, USA
Listed on 2026-01-27
Listing for:
Order
Full Time
position Listed on 2026-01-27
Job specializations:
-
Customer Service/HelpDesk
Technical Support, HelpDesk/Support
Job Description & How to Apply Below
A leading B2B Ecommerce platform in New York is seeking a Director of Customer Support to transform their customer support function from reactive to proactive. The ideal candidate will manage a global support team, enhance operational efficiency, and elevate customer satisfaction through innovative strategies and tools. Responsibilities include improving resolution speed and quality while leveraging data insights to drive product evolution.
A competitive salary and a dynamic work environment are offered.
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