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Customer Success Lead — FinTech & Ops

Job in New York, New York County, New York, 10261, USA
Listing for: Polymarket
Full Time position
Listed on 2026-01-22
Job specializations:
  • Customer Service/HelpDesk
  • Finance & Banking
Salary/Wage Range or Industry Benchmark: 80000 - 120000 USD Yearly USD 80000.00 120000.00 YEAR
Job Description & How to Apply Below
Position: Customer Success Lead — FinTech Payments & Ops
Location: New York

A leading financial services platform is seeking a Customer Success Representative to enhance customer experience through effective support operations. The role requires 4+ years in financial services, strong communication skills, and experience with payment processes such as ACH and debit cards. You'll resolve customer inquiries, triage complex issues, and work closely with internal teams to ensure compliance and operational efficiency.

This position offers competitive salary, unlimited PTO, and comprehensive health coverage.
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