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Customer Success Pod Lead: Drive Retention
Job in
New York, New York County, New York, 10261, USA
Listed on 2026-01-22
Listing for:
Monograph
Full Time
position Listed on 2026-01-22
Job specializations:
-
Customer Service/HelpDesk
Customer Success Mgr./ CSM, Customer Service Rep, Client Relationship Manager, Account Manager
Job Description & How to Apply Below
Location: New York
A fast-growing startup is seeking a Customer Success Team Lead to manage a team of Customer Success Managers and drive customer engagement. You will build strong relationships with clients, educate them on effective data use, and identify growth opportunities. Ideal candidates will have a proven record in customer success, excellent communication skills, and a passion for branding. The position offers a competitive salary of $155,000 - $170,000 annually, plus commissions, in a supportive and transparent working environment.
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