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Customer Experience Enablement Manager — Scale CS & Adoption

Job in New York, New York County, New York, 10261, USA
Listing for: EliseAI
Full Time position
Listed on 2026-01-22
Job specializations:
  • Customer Service/HelpDesk
    Technical Support, Customer Success Mgr./ CSM
Salary/Wage Range or Industry Benchmark: 150000 - 190000 USD Yearly USD 150000.00 190000.00 YEAR
Job Description & How to Apply Below
Location: New York

A progressive tech company in New York is looking for a Customer Experience Enablement Manager to enhance training programs for Customer Success Managers. You will oversee onboarding, develop ongoing curriculum, and ensure alignment with various teams to improve customer experiences. The candidate should have 3-5 years of experience in customer success roles and be comfortable with ambiguity. This position offers competitive compensation and benefits including equity.
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