Senior Customer Advocacy Specialist - Resolve Complaints
Job in
Greenlawn, Suffolk County, New York, 11740, USA
Listed on 2026-01-20
Listing for:
Qantas Airways
Full Time
position Listed on 2026-01-20
Job specializations:
-
Customer Service/HelpDesk
Job Description & How to Apply Below
A leading airline company is seeking a Senior Customer Advocacy Specialist to manage complex customer complaints and enhance experiences. The role involves investigating issues, preparing documentation, and communicating outcomes effectively. Ideal candidates will have 2-3 years of experience in complaint resolution, strong communication abilities, and emotional intelligence. This is an exciting opportunity to contribute to a supportive workplace culture while making a significant impact on customer satisfaction.
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Position Requirements
10+ Years
work experience
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