More jobs:
Go-To-Market Customer Success Lead
Job in
Forest Home, Tompkins County, New York, USA
Listed on 2026-01-20
Listing for:
Elsevier
Full Time
position Listed on 2026-01-20
Job specializations:
-
Customer Service/HelpDesk
CRM System, Technical Support -
IT/Tech
CRM System, Technical Support
Job Description & How to Apply Below
A global analytics company is seeking a Customer Success Manager in New York to enhance alignment across Product, Marketing, and Customer Success. This individual will serve as the main liaison, ensuring customer insights inform product launch activities, promoting adoption and retention. Ideal candidates will have 5+ years in related roles within a SaaS environment, effective collaboration skills, and an analytical mindset.
The position offers a competitive salary range and is eligible for an annual incentive bonus.
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