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Group Leader

Job in New York, New York County, New York, 10261, USA
Listing for: Sourced Adventures
Full Time position
Listed on 2026-01-20
Job specializations:
  • Customer Service/HelpDesk
    Recreation & Leisure, Customer Service Rep, Customer Success Mgr./ CSM
  • Sports/Fitness/Wellness
    Recreation & Leisure
Salary/Wage Range or Industry Benchmark: 80000 - 100000 USD Yearly USD 80000.00 100000.00 YEAR
Job Description & How to Apply Below
Location: New York

We connect locals with organized adventure designed to make outdoor recreation easy and accessible from the city.

Our goal is to bring our customers fully curated, world-class experiences all while connecting them to other like-minded adventurers along the way.

Job Description

The Group Leader is responsible for facilitating our adventure trips while ensuring the highest quality experience for our customers. This includes check-in, keeping the set itinerary, and working collaboratively with the resort or tour operator staff on-site.

What our Group Leaders do:

  • Act as the face of Sourced Adventures
  • Engage all customers while maintaining full control of the trip from logistics to safety
  • Maintain the set schedule and itinerary of each trip
  • Account for every detail of the trip and see to it that each trip runs seamlessly
  • Ensure customer satisfaction and provide excellent customer service
  • Work a minimum of 2-3 trips per month
Qualifications
  • Four year bachelor degree strongly preferred
  • Demonstrated leadership experience
  • Preferrably 2+ of professional or guiding experience
  • Ability to be "on" for a full weekend day
  • Dynamic and engaging personality
  • Great public speaking skills
  • Strong problem solving ability
  • Passion for adventure and outdoor recreation
  • Some Ski/Snowboard, or Whitewater Rafting experience strongly preferred but not required
Additional Information
  • Competitive compensation
  • Comped lift tickets, rental passes, and trips to the ski resorts and other tour operators we work with for every trip you work
  • An exciting and dynamic work environment with like-minded adventure enthusiasts
  • The opportunity to go skiing or snowboarding or whitewater rafting almost anytime you want

We're changing the way locals think about getting out, and we're looking for great people to join us!

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