Customer Service Representative

Nebraskaland, founded in 1989, is a leading meat distribution company based in The Bronx, New York. Serving as the largest variety meats food distributor in the tri-state area, the company provides products to a wide range of customers. Our distribution network extends as far north as Boston and as far south as Delaware. Nebraskaland is committed to delivering quality products, outstanding service, and reliability to meet the needs of its diverse clientele.

This is an on-site role based in Bronx, NY, for a Customer Service Representative. The primary responsibilities include assisting customers with inquiries, providing product information, resolving concerns, and ensuring customer satisfaction. Additional responsibilities involve maintaining customer records, collaborating with internal teams to address client needs, and contributing to a positive customer experience.

• Strong skills in Customer Service, Customer Support, and Customer Satisfaction
• Experience with enhancing Customer Experience and maintaining good customer relations
• Excellent communication and problem-solving abilities
• Proficiency in handling multiple tasks while ensuring attention to detail
• Relevant experience in the food distribution or logistics industry is a plus
• Ability to work effectively in an on-site setting in a fast-paced environment
• High school diploma or equivalent; additional certifications in customer service are advantageous