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Customer Success Coach & QA Lead; In-Office
Job in
New York, New York County, New York, 10261, USA
Listed on 2026-01-17
Listing for:
Polymarket
Full Time
position Listed on 2026-01-17
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Customer Success Mgr./ CSM
Job Description & How to Apply Below
Location: New York
A high-volume markets platform is looking for an in-office Customer Success Representative specializing in Coaching and Quality Assurance. This role requires over 4 years of experience in financial services and direct customer engagement. Responsibilities include monitoring support quality, triaging customer inquiries, and coaching team members. The ideal candidate should have strong communication skills and familiarity with payment systems like ACH and debit cards.
Competitive salary and benefits are offered, including unlimited PTO and in-office perks.
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