Client Service Representative
Listed on 2026-01-17
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Customer Service/HelpDesk
Customer Service Rep, HelpDesk/Support
Client Service Representative
New York, New York (Onsite)
Monday - Friday, 8am-5pm
We’re hiring a Client Service Representative for our Corporate Transactions team. You’ll work directly with our customers (other companies) and teams at CSC to provide solutions that help their business run smoother and smarter. Our customer service professionals are empowered to solve customer inquiries and problems quickly and professionally. We provide the training, mentorship, and opportunities for growth. You bring the drive, energy, and commitment to provide world‑class service.
CSC is a place where you’re encouraged and expected to be your best.
- Build relationships with clients to better understand their unique needs and concerns.
- Fulfill requests and answer questions for internal and external customers.
- Respond promptly to customer inquiries via phone or electronically.
- Provide excellent customer service to both internal and external clients.
- Organize the workflow to meet customers’ time frames and demands.
- Data entry of client information, electronic filing, and retrieval of documents.
- Navigate between multiple databases quickly and accurately.
- Research, analyze, review, and process legal documents.
- Recommend process improvements where applicable.
- Maintain and grow existing customer business by providing outstanding service and by recognizing and proactively offering appropriate services.
- Experience working in a business‑to‑business customer service capacity.
- Energetic self‑starter who thrives in a fast‑paced, team‑oriented environment.
- Attention to detail and accuracy.
- Strong prioritization and time‑management skills.
- Flexibility and agility, with the ability to multitask.
- Problem‑solving skills.
- Strong computer skills and proficiency in MS Office, Word, and Excel.
- Excellent verbal and written communication skills.
Candidates for this position must be eligible to work in the country without sponsorship.
At CSC, compensation decisions are dependent on a number of factors including job location and the knowledge and experience of each individual. A reasonable estimate of the current range is $75,000 to $115,000.
Job Info- Job Identification 14686
- Job Category Client Services
- Posting Date 01/13/2026, 08:59 PM
- Job Schedule Full time
- Locations 19 West 44th St, New York, NY, 10036, US
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